Why Compassion Leads to Quality Integration?

Compassion is a soft skill that needs to be learned and exercised — It’s a key element of a holistic and balanced approach for Quality of Life

Has anyone assessed “compassion” as a required skill in a job interview? In most workplaces, kindness and compassion is considered a soft and mushy topic not serious enough for organizations. But what do we mean when Wellness Quality Management Program encourages being compassionate at work? It is actually part of the Emotional Intelligence expected from Mindful Leaders! It starts by being kind toward ourselves to forgive the past and forget the future to live in the moment with good intentions. This kindness in turn leads to better Quality of Life due to less depression from the past and anxiety for the future. Following a rigorous mindfulness meditation training, we find peace within to put worries and stresses aside and live a complete and quality life. We learn how to recognize our thoughts, feelings, and emotions to naturally allow them be as they are and focus on the current task or situation with compassion and kindness. This inner peace and harmony, if sincere and genuine, will transcend and manifest itself in becoming passionate for a holistic sustainable harmony by becoming compassionate, externally, towards our community and planet. This personality trait strength is crucially important when events and issues don’t go as planned, rather than defaulting to blame game for confrontation with line management or pointing to system’s organizational process deficiencies, compassion leads to quality in human performance.

Mindful Meditation raises awareness and skill for compassionate thinking and kind decisions in personal life and workplace. The “Quality Culture” promoted by the EMARI System Thinking Approach, encourages a “Just Culture” based on mindfulness and compassion. If more workplaces built their culture on a foundation of compassion, Professionals would be more creative and happier at work.

Compassion for Harmony in “Wellness Quality Management” is “Quality Integration” for Business Agility through effective Human Performance to succeed in mission at work and personal life for a holistic “Quality of Life”!

Dr. Emari, PMP

Compassion at Workplace

Compassion flow down, from senior management level to project teams, promotes a Quality Culture for better connection and interaction between staff based on deepest human values that are tied to the organization’s core values for a sustainable business operation and project success!

Getting senior management team (SMT) to care about compassion is difficult because People Domain parameters can’t be measured by numbers and won’t be monitored on graphs. The impact of compassion for harmony as a Business Domain key performance indicator is a new concept, therefore it is hard for SMT to justify resources to train staff to acquire or improve this skill, not to mention, conduct fair performance assessments by the HR Department. However, as we all know, a good talent leaves an organization because of a bad boss creating stressful environment, lack of psychological safety, employees burn out which means fatigued people that make bad decisions, and in turn, worse quality of experience for customers and their teammates.

How do workplaces benefit from Compassion for Harmony?

When organizations commit to improving harmony with compassion, they benefit by demonstrating a genuine interest in their organization’s “Quality Culture” by which their people achieve Wellness Quality in a holistic approach. This Quality Mindset impacts the quality of customer service internally and externally for interactions with others to effectively reduce errors and improve quality. System approach to Compassion for Harmony builds trust among people and directly impacts the loyalty and retention of good talent, as well as, organization’s internal and external customers.

As mentioned by JAE ELLARD, for many, compassion isn’t easy, especially at work. That’s because, as modern humans, we have created a work culture that generally doesn’t support failure and humility. At work, we seek recognition in the form of “getting credit.” When, for whatever reason, we aren’t given credit, it has become a habit to blame others rather than practice self-compassion (through self-reflection, self-accountability, and acceptance of our own imperfections). Being compassionate means being vulnerable, which means not being “perfect.” In a world often fixated on perfection and recognition, vulnerability can lead to feelings of guilt, shame, and embarrassment. But compassion is a worthwhile risk to take, and it’s started gaining workplace acceptance.

Compassion in the workplace starts with Empathy.


Empathy as a personal trait is thought to be a strength impossible to acquire as a skill through training. However, with Mindful Meditation training for Emotional Intelligence, it is possible to train minds to be genuine about their thoughts, feelings, and emotions in a sensible and sustainable approach for inner peace and harmony with others. During conflicts and tensions in interactions with others, if we grip on our sensational anchors, we become grounded with empathy and higher emotional intellect in reacting to situations when we mindfully recognize that others are facing similar personal life struggles such as family, health, and financial that is causing them decision fatigue to misdirect energy. We really don’t know another’s experience before we come together in our common workplace. So next time you’re at work and things don’t go your way, take a deep breath and assume your colleagues have positive intentions.

WQM and Momen.in

As mentioned before, the EMARI System Thinking has been successfully used in fields such as engineering, computer science, business administration, facility management, and construction quality. It can be applied to a wide range of systems, from simple project teams to complex social systems.

Applying the EMARI System Thinking approach as Momen.in Project for WQM can be used for many business and project purposes such as:

  • Setting Strategic Objectives and Governance based on Harmony and Sustainability for Quality Culture
  • Standardization of Processes and Procedures for a holistic and fair system based on Just Culture
  • Quality Integration on Resource Management through Organizational Structure and Team Development
  • Collaborative Planning and Requirement Traceability Management through open dialogue in psychologically safe environment
  • Less supervision and monitoring through effective self-organized management for mindful Stakeholder Engagement
  • Continuous Improvement through risk identifications and issue tracking for the individual’s health and organization’s safety

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